KTS AUTOS, BMW and Mercedes Independent Genuine Parts Specialists.

Terms and Conditions

K T S Autos LTD

Terms & Conditions of Sale :

All faulty items must be returned to us for inspection with all of the original markings still on them and in the condition they were supplied in. any attempt to return an item that was not supplied by us will result in no refund.  all items should be checked for damage before they are signed for and if you believe the item is damaged then please sign for it as damaged. any faulty item will need to be reported to us as soon as possible.

Wrongly purchased items will be accepted back however the postage will not be refunded and a 20% re-stocking charge will apply.

Terms & Conditions of 60 Day Engine & Gearbox Warranty :

It is recommended that a competant mechanic from a reputable establishment fit all goods supplied by k t s autos.
Failure to comply with the following instructions may invalidate the warranty.

Please complete & return your warranty within 14 days or the warranty will become invalid.

Engines

This warranty will cover the engine supplied for 60 days from purchase. Warranty applies to the cylinder head, the engine block and the internal components only. Ancillaries even if supplied with the unit are not covered by the terms of the warranty unless purchased separately.

All engines are fitted with heat tabs as well as being marked for identification of the original supplied part.

A member of staff will ask you of the condition of the heat tabs on commencement of a claim.

REMOVAL OF ANY HEAT TABS OR WARRANTY STICKERS WILL RESULT IN VOIDING THE WARRANTY.

Gearboxes

Drive shaft oil seals are second hand and therefore must be checked and replaced accordingly prior to installation. Failure to do so may invalidate the warranty.

All transfer cases/boxes supplied with 4×4 gearboxes will not be covered under the terms of this warranty unless you have been invoiced separately for them.

Any apparent failure of the goods supplied must be notified to K T S AUTOS at the earliest opportunity.

If after the sale or supply of goods from K T S AUTOS a fault develops, then this company reserves the right to conduct a mechanical investigative examination, the purpose of which is to safeguard both K T S AUTOS and the customer / purchaser and to identify any subsequent liability.

K T S AUTOS must be notified prior to any remedial work carried out on the item sold during the period of warranty.

K T S AUTOS reserves the right to undertake the initial inspection, thereafter if a dispute arises or may arise, then this company will commission the services of an independent engineer to establish other fault or liability. If therefore the goods have been tampered with prior to notifying this company and subsequently our engineer or representative is prevented from such examination, then the warranty issued by K T S AUTOS may be prejudiced.

Labour will not be paid on any goods supplied with this part only warranty.

Any damage caused to the unit by negligence, faulty, incorrect parts or ancillaries (e.g fuel, cooling, electrical systems and turbo etc) will also void the warranty.

This warranty is non transferable.

The customer will be responsible for replacement items including oil, filters, gaskets and coolants. failure to replace these items will invalidate your warranty. timing belts and chains must be replaced or your warranty will be voided.

With all claims the customer must produce the invoice together with evidence of mileage since date of invoice.

 

Address & Hours

01525 385300
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OPENING HOURS
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Monday :- 9am–5pm
Tuesday :- 9am–5pm
Wednesday :- 9am–5pm
Thursday :- 9am–5pm
Friday :- 9am–5pm
Saturday :- 9am–2pm
Sunday :- Closed